Support — Boo World

Write to hello@mirzaev.uz. We answer within two working days. Please tell us your device model, iOS version and what you tapped.

Frequently asked questions

How do I open the Parent Zone?

Tap the grown-ups button at the top of the map and solve the sum with the on-screen keypad. The gate keeps settings and purchases away from little fingers.

How do I set a play-time limit?

Parent Zone → Child → Edit. Choose 10 to 60 minutes a day or “No limit”. When time is up, Boo goes to bed. A grown-up can add 10 or 20 minutes or lift the limit for the day from that screen, again behind the gate.

Which levels are free?

Kitchen levels 1–5 (26 stages). Premium unlocks levels 6–10 and every place we add in future updates.

I bought Premium but the levels are locked.

Open Parent Zone → Restore purchases, or the Premium screen → “Restore purchases”. Make sure the device is signed in with the Apple ID or Google account that made the purchase. On Apple devices, being in the same Family Sharing group also works.

How do I cancel the subscription?

On the iPhone: Settings → your name → Subscriptions → Boo World. On Android: Play Store → your profile → Payments & subscriptions → Subscriptions → Boo World. Cancelling keeps Premium until the end of the paid period. Deleting the App does not cancel a subscription.

How do refunds work?

The store handles them. Apple: https://reportaproblem.apple.com. Google Play: https://support.google.com/googleplay/answer/2479637.

Which languages are supported?

English, Russian, Uzbek and Kazakh. Belarusian and Ukrainian are coming. Change it in Parent Zone → Language.

Does the App collect data about my child?

No. There are no accounts, no ads, no analytics. Settings and progress stay on your device. See the Privacy Policy.

Boo is sad on a page that says “Oops”.

That screen means the App tried to open something that does not exist, usually after an update. Tap Home. If it keeps happening, write to us.

Can I use the App on iPad or Android?

Android: yes, Boo World is on Google Play (https://play.google.com/store/apps/details?id=uz.mirzaev.booworld). iPad: planned.